Initial Consultation & Next Steps
Initial Consultation & Next Steps
To ensure a seamless experience for both you and your animals, I always recommend starting with an in-home consultation. Every animal has its own personality, comfort zone, and specific habits—and seeing them in their natural environment is the best way for us to get acquainted.
During this initial visit, we’ll walk through your animals' daily routines, meal and supplement schedules, medical needs, and favorite comfort spots. This allows me to mirror your care as closely as possible, keeping your pets feeling calm, secure, and right at home.
Ongoing Communication & Quick Follow-Ups
Once we’ve met in person, staying in touch is easy. If you have schedule adjustments, updated instructions, or just quick questions before an upcoming booking, we can easily connect via a quick phone or video call, text, or email—whichever fits best into your day.
Ready to get started?
To ensure your animals receive the highest standard of safe, seamless care, I require a signed service contract and an emergency contact form prior to our first scheduled visit.
To ensure scheduling is secured and operations run smoothly, Nose to Tail Animal Services offers flexible payment options and clear payment terms for all clients.
I understand that plans can change unexpectedly. Because scheduling is reserved exclusively for your animals and space is limited, please review our cancellation terms.
You will receive a clear, straightforward service contract at least 7 days before your care begins. This document outlines our agreed-upon schedule, services, and expectations. It must be signed by an owner or authorized adult prior to the start of service.
Pet Care & Emergency Information:
Alongside the agreement, you’ll complete a profile form for your animals. This captures critical details, including primary and emergency contact info, your preferred veterinarian, local emergency contacts, and detailed instructions for any ongoing medications or dietary supplements.
Having this information organized in advance guarantees that if an unexpected situation ever arises, I can act quickly, decisively, and strictly according to your wishes—giving you complete peace of mind while you're away.
Accepted Payment Methods:
For your convenience, payments can be made via:
Venmo
PayPal
Cash
Check
Payment Schedule:
50% Deposit is due prior to the first day of scheduled service to secure your booking.
Remaining 50% Balance is due within 14 days (2 weeks) following the completion of service.
Late Payment Policy:
Timely payments allow me to dedicate my full energy to caring for your animals. Invoices not paid within the 14-day post-service window will incur a $25.00 late fee for each month the balance remains overdue.
If you ever experience an unexpected situation or need to discuss an invoice, please reach out as soon as possible so we can make appropriate arrangements.
Notification Requirement:
Cancellations must be made at least 24 hours in advance of your scheduled service start time.
Cancellation Fee:
Cancellations made with less than 24 hours' notice will be subject to a cancellation fee equal to 50% of the scheduled service total (or forfeiture of your 50% initial deposit).
Same-Day / No-Notice Cancellations:
If service is canceled after the visit or booking period has already begun, the full service balance will remain due.
If you need to adjust or cancel a booking, please contact me as early as possible so I can open up availability for other clients and work with you to reschedule if needed.